NOC & Telecom

For SMEs and large enterprises, the most efficient way to manage your entire network including servers, applications, workstations, and even telecom is to switch to Platforma. We have spent years developing our infrastructure, acquiring the latest technology, and hiring the most experienced engineers. 

The result is a state-of-the-art NOC (Network Operations Center) that allows us to remotely monitor and manage every traffic node and every hub; we’ll investigate any threats and handle all alerts. We can work as an extension of your existing IT services, providing Levels 1, 2 or 3 support, thereby freeing them up for larger, more critical projects. Or, let us handle everything for you and be your complete solution.

Regardless of how you integrate us, having Platforma on your team will allow you to scale your operations as needed without a huge overhead expenditure. We are literally on the job 24/7 and can oversee:

  • LAN, MAN & WAN networks
  • VSAT & fiber-optics networks
  • Microwave (WiFi & LTE)
  • ITSM consulting services
  • VPN solutions
  • Unified communications
  • Threat analysis
  • Software installations and updates
  • Support and troubleshooting
  • Backup and restoration services
  • Account creation, user management
  • Antivirus protection

And much more. Your Platforma team consists of a manager specifically assigned to your account and a team of engineers, technicians, designers, analysts, and/or developers according to your needs. 

Effective Services for ISPs

We are happy to share our experience providing the following value-added services:

  • Due diligence of investment opportunities in IT and telecom sectors
  • Business strategy development services for telecom operators and enterprises
  • Building, managing and developing all of the key infrastructure components for an ISP company

Platforma lets Internet Service Providers completely outsource their escalated tickets, handling 1st level support in-house. We can administrate core components of your VSAT, wireless, and fiber networks remotely. 

Our Services are Your Services

Platforma offers the option to white label any of our services, letting you expand your brand’s offerings without additional operations expenditures. Technicians can work in the background and never interact directly with your clients, or we can offer our world-class tech support under your name. The ultimate goal is to help you succeed and grow.  

Certification

We work with mission critical IT-environment and business systems; thus our customers can be confident that Platforma’s staff has all required qualifications that have been officially confirmed. By earning specialist certifications, our engineers and developers enhance professional skills and raise the level of competence of the company itself.

It all begins with a consultation. Contact us today and let’s discuss a service package that’s right for you.